Last updated: February 2026
We collect personal information you provide when purchasing tickets, creating an account, or contacting us. This may include your name, email address, phone number, and payment information. We also automatically collect certain technical data such as IP address, browser type, and device information when you visit our website.
We use your personal information to process ticket purchases, send order confirmations and event updates, provide customer support, improve our services, and comply with legal obligations. We may also use your email to send information about future events, which you can opt out of at any time.
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card details on our servers. Payment data is encrypted and handled directly by Stripe in accordance with industry security standards.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or sending communications — only to the extent necessary to perform those services.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us at info@biwainternational.com.
If you have questions about this Privacy Policy, please contact us at info@biwainternational.com or call +1 (858) 328-0550.